Contact Us

Haven’t found the answer to your question on our site? Try searching for a keyword in the box at the top of any page of the site. If you still can’t find what you need, let us know!

PLEASE BE AWARE that it is our policy to answer all email. However, due to a number of factors, not the least of which is erratic scheduling (bear in mind that we are a 24/7 business and therefore do not keep banker’s hours), we are not always able to answer email in a timely manner. If your question or comment is time-sensitive, we highly recommend that you contact us by phone or text. Even if the person you need is unavailable, the Front Desk is able to assist you with most questions and issues. Our phone/text number can be found at the bottom of this page.

That having been said, if you do choose to contact us by email, it will be to your benefit to send your email to the correct person or department. Please look at the list below and choose your topic before clicking on one of the feedback pages.

ALL EMAIL ADDRESSES END IN @CANADAHOUSE.US

TO HELP ENSURE THAT YOUR MESSAGE DOES NOT GO TO A SPAM FOLDER, WE HIGHLY RECOMMEND THAT YOU USE THE PHRASE “CANADA HOUSE” IN THE TITLE OF YOUR MESSAGE.

Webmistress@___

  • Questions about the website
  • Criticism/Compliments about the website
  • Suggestions for the website

Since the Resort Manager is also the Webmistress, emails sent to this address are low-priority. If you have something time-sensitive, please use one of the other addresses as appropriate.

Bookkeeper@___

  • Account balances
  • Maintenance
  • Taxes
  • Problems with spacebanking
    • Note: We do not spacebank – you must contact your exchange company directly
  • Questions about Points you OWN at Canada House
    • Note: For information about converting to Points, please see Administration below.
    • For information about incoming Points reservations, please contact Reservations (above)
  • Maintenance Fee Blocks

Administration@___

  • Change of ownership
  • Surrender Unit/Week (currently suspended)
  • Converting to/from points
  • Making unit/week available for rent (owners only)
  • Inquiries as to status of owner’s rental
  • Board meetings

Ginny@___

  • Write directly to the President of our Board of Directors, with a copy to the Resort Manager

FrontDesk@___

  • Making, canceling, or confirming reservations
  • Checking availability for rentals
  • Notification of late arrival
  • Request for early arrival
  • Let us know you’re not using your unit/week
  • General information about the physical property, location, directions, etc.
  • Anything else not listed above

Contact Information

Postal/Physical address
1704 N Ocean Blvd
Pompano Beach FL 33062-3420
Telephone/Text
(954) 942-8200
FAX Numbers
Front Desk/Reservations: (954) 782-3977
Bookkeeper/Administration: (954) 784-6287
Our management company is: Daily Management