Haven’t found the answer to your question on our site? Try searching for a keyword in the box at the top of any page of the site. If you still can’t find what you need, let us know!
PLEASE BE AWARE that it is our policy to answer all email. However, due to a number of factors, not the least of which is erratic scheduling (bear in mind that we are a 24/7 business and therefore do not keep banker’s hours), we are not always able to answer email in a timely manner. If your question or comment is time-sensitive, we highly recommend that you contact us by phone. Even if the person you need is unavailable, the Front Desk is able to assist you with most questions and issues. Our phone number can be found at the bottom of this page.
That having been said, if you do choose to contact us by email, it will be to your benefit to send your email to the correct person or department. Please look at the list below and choose your topic before clicking on one of the feedback pages.
ALL EMAIL ADDRESSES END IN @CANADAHOUSE.US
TO ENSURE THAT YOUR MESSAGE DOES NOT GO TO A SPAM FOLDER, WE HIGHLY RECOMMEND THAT YOU USE THE PHRASE “CANADA HOUSE” IN THE TITLE OF YOUR MESSAGE.
- Making, canceling, or confirming reservations
- Checking availability for rentals
- Making unit/week available for rent (owners only)
- Notification of late arrival
- Request for early arrival
- Let us know you’re not using your unit/week
- Account balances
- Problems with spacebanking
- Note: We do not spacebank – you must contact your exchange company directly
- Questions about Points you OWN at Canada House
- Note: For information about converting to Points, please call (954) 563-2444 ext 420
- For information about incoming Points reservations, please contact Reservations (above)
- Maintenance Fee Blocks
- Change of ownership
- Surrender Unit/Week
- Questions about the website
- Criticism/Compliments about the website
- Suggestions for the website
- Write directly to the President of our Board of Directors
- General information about the physical property, location, directions, etc.
- Anything else not listed above
- Postal/Physical address
- 1704 N Ocean Blvd
- Pompano Beach FL 33062-3420
- (954) 942-8200
- FAX Numbers
- Front Desk/Reservations: (954) 782-3977
- Bookkeeper/Administration: (954) 784-6287
- Our management company is: Daily Management